‘The right solution is always your best insurance’.


Have you had a claim? That’s OK, that is why you have insurance and an insurance broker.

Claims shouldn’t be stressful, unfortunately they often are, at Mills Insurance Solutions we are here to help.

We will be with you every step of the way;

  • Report the incident to us as soon as possible and we will advise you on the steps to take;
  • You can report your claim by phone, email via claims@mispl.com.au or complete our online claims lodgement form 
  • We will report the claim to your insurer;
  • Assist you with completing and compiling the necessary documentation;
  • Liaise with your insurer and their assessors;
  • Follow through until the claim is settled to your satisfaction

On the following pages we’ve provided some advice to get your claim moving quickly and reduce the stress.

Please remember…never admit liability or fault (e.g. saying it’s my fault) as many policies contain conditions that allow an insurer to deny your claim if you do.